Terms & Conditions

Last Updated: August 8, 2026

These Terms & Conditions we govern your access to and use of Combatog.com and your purchase of products through our Website. By accessing the Website, creating an account, placing an order, or purchasing any product from us, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Website or place an order.

1. About Combatog.com

Combatog.com is an online shopping website offering a range of products to customers in India.

The Website is operated by:

Legal Business Name: S & S Enterprises
Brand Name: Combatog
Registered/Business Address: Nilmatha Cantt Lucknow, U.P. 226002.
Email: support@combatog.com
GSTIN: 09EYWPS0873M1Z6

2. Eligibility

By using Combatog, you confirm that:

You are legally capable of entering into a binding agreement under applicable Indian law.
The information you provide to us is accurate and complete.
You will use the Website only for lawful purposes.
You will not use the Website for fraudulent, abusive, or unauthorized activities.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, colours, sizes, availability, and other information displayed on the Website are accurate.

However:

Product colours may appear slightly different depending on your device or screen.
Packaging may vary from photographs shown on the Website.
Minor differences in appearance, design, or packaging may occur.
Product availability may change without notice.
We reserve the right to correct errors or inaccuracies in product information.

If a material error is discovered after you place an order, we may contact you and provide the available options, including cancellation of the affected order where appropriate.

4. Prices

All product prices displayed on Combatog.com are in Indian Rupees (INR).

Unless otherwise stated:

Applicable taxes may be included in or added to the displayed price as required by law.
Shipping charges, if applicable, will be displayed during checkout.
COD or other applicable charges may be displayed before order confirmation.
Prices may change at any time without prior notice.

A price change after an order has been successfully confirmed will not affect that confirmed order, except where the order was placed due to an obvious pricing or technical error.

5. Orders

When you place an order on Combatog.com, you are making an offer to purchase the selected products.

After placing an order, you may receive an order acknowledgement by email, SMS, WhatsApp, or another communication method provided by you.

An order acknowledgement does not necessarily mean that the order has been finally accepted.

We reserve the right to accept, reject, cancel, or limit an order where reasonably necessary, including in situations involving:

Product unavailability;
Incorrect pricing or product information;
Suspected fraud or unauthorized activity;
Duplicate or unusually large orders;
Incorrect customer information;
Delivery restrictions;
Technical errors; or
Other circumstances beyond our reasonable control.

If we cancel a prepaid order, any eligible refund will be processed using the applicable payment/refund method.

6. Payment Methods

Combatog.com currently accepts:

Credit and debit cards;
UPI; and
Cash on Delivery (COD), where available.

Payment processing may be handled by third-party payment service providers.

You agree to provide valid and accurate payment information and authorize the applicable payment provider to process the transaction.

For COD orders, payment must be made to the authorized delivery partner at the time of delivery.

We may restrict or disable COD availability for certain products, locations, customers, or orders.

7. Cash on Delivery

COD may not be available for every product, order, or delivery location.

We may verify COD orders through phone, SMS, email, WhatsApp, or other reasonable methods before dispatch.

Repeated refusal to accept COD orders, fraudulent orders, or misuse of COD services may result in restrictions on future COD purchases.

8. Shipping and Delivery

We currently deliver products within India, subject to service availability at the customer’s address.

Estimated delivery times displayed on the Website are estimates and may vary because of:

Courier delays;
Weather conditions;
Public holidays;
Government restrictions;
Incorrect or incomplete addresses;
Remote delivery locations;
High order volumes;
Transportation disruptions; or
Other circumstances outside our reasonable control.

Customers are responsible for providing an accurate delivery address, phone number, and other information required for delivery.

If a package cannot be delivered because of an incorrect address, repeated delivery failure, refusal to accept the package, or other circumstances attributable to the customer, additional delivery charges or other consequences may apply where legally permissible.

9. Order Cancellation

You may request cancellation of an order before it has been dispatched, subject to our cancellation process.

Once an order has been dispatched, cancellation may not be possible.

To request cancellation, contact us as soon as possible at:

Email: suport@combatog.com
Phone: 7786935154

If an eligible prepaid order is cancelled, the applicable refund will be initiated after cancellation is confirmed.

10. Returns, Replacements and Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy, which should be read together with these Terms.

Where a product is eligible for return or replacement, the customer may be required to:

Submit a return/replacement request within the specified period;
Provide the order number;
Provide photographs or videos showing the issue where reasonably required;
Keep the product, accessories, packaging, tags, manuals, and other included items in the required condition; and
Follow the return instructions provided by Combatog.

Certain products may be excluded from returns because of their nature, hygiene considerations, customization, damage caused after delivery, or applicable law.

Nothing in these Terms is intended to remove or restrict any consumer right that cannot lawfully be excluded under applicable Indian law.

11. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, incomplete, or different from what you ordered, please contact us as soon as reasonably possible.

We may request photographs, videos, packaging information, delivery details, or other information necessary to investigate the issue.

After verification, we may provide an appropriate remedy, which may include replacement, repair, refund, or another remedy available under our policies and applicable law.

12. Customer Accounts

If you create an account on Combatog.com, you are responsible for:

Providing accurate information;
Maintaining the confidentiality of your login credentials;
Keeping your account information updated; and
Notifying us if you believe your account has been accessed without authorization.

You are responsible for activities carried out through your account unless caused by circumstances for which you are not legally responsible.

We reserve the right to suspend or terminate accounts involved in fraud, abuse, unauthorized activity, or violation of these Terms.

13. Prohibited Activities

You must not:

Use the Website for unlawful purposes;
Attempt to gain unauthorized access to the Website or its systems;
Introduce malware, viruses, or harmful code;
Interfere with the operation or security of the Website;
Scrape, copy, reproduce, or commercially exploit Website content without authorization;
Create fraudulent orders;
Provide false information;
Abuse promotional offers, coupons, or discounts;
Impersonate another person or business; or
Engage in activity that may harm Combatog, its customers, employees, partners, or service providers.

14. Intellectual Property

Unless otherwise stated, the Website and its content, including:

Logos;
Brand names;
Product photographs;
Graphics;
Designs;
Text;
Videos;
Website layout;
Software;
Icons; and
Other materials

are owned by or licensed to Combatog and are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

15. Third-Party Services

Combatog may use third-party services for payment processing, shipping, analytics, communication, hosting, advertising, authentication, and other business functions.

Third-party services may have their own terms and privacy policies. We are not responsible for the independent policies or actions of third-party service providers, except to the extent required by applicable law.

16. Promotions, Discounts and Coupons

Promotional offers, discount codes, coupons, and special offers may be subject to additional terms.

Unless specifically stated otherwise:

Offers cannot be exchanged for cash.
Offers may have expiry dates.
Certain products may be excluded.
Multiple promotional codes may not be combined.
We may cancel or restrict promotional benefits where fraud, misuse, or unauthorized use is suspected.

Any specific promotional terms displayed with an offer will take precedence over this section for that promotion.

17. Reviews and User Content

If the Website allows customers to submit reviews, photographs, comments, ratings, or other content, you agree that your submission:

Is truthful and based on your genuine experience;
Does not contain unlawful, defamatory, abusive, threatening, or misleading material;
Does not violate another person’s privacy or intellectual property rights; and
Does not contain malware or harmful code.

You retain ownership of content you lawfully own. By submitting content to Combatog, you grant us a non-exclusive, royalty-free permission to use, reproduce, display, and publish that content for operating, promoting, and improving our services, subject to applicable law.

We may remove content that violates these Terms or applicable law.

18. Privacy

Your use of Combatog.com may involve the collection and processing of personal information such as your name, contact information, delivery address, payment-related information, and order information.

Our handling of personal data is described in our Privacy Policy.

By using the Website, you acknowledge that you have read and understood our Privacy Policy.

19. Electronic Communications

When you use Combatog.com, you may communicate with us electronically.

You consent to receiving communications electronically, including order confirmations, invoices, shipping updates, account notifications, service messages, and other communications relating to your transactions.

Where applicable, you may separately manage marketing communications in accordance with the available unsubscribe or communication preferences.

20. Website Availability

We aim to keep Combatog.com available and functioning properly, but we do not guarantee that the Website will always be:

Available without interruption;
Free from errors;
Completely secure;
Free from viruses or other harmful components; or
Compatible with every device or browser.

We may temporarily suspend, modify, or discontinue parts of the Website for maintenance, security, upgrades, or other legitimate reasons.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Combatog will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the Website or purchase of products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable Indian law, including applicable consumer rights.

Our liability, where legally permitted to be limited, will be limited to the remedies available under applicable law and the circumstances of the particular transaction.

22. Force Majeure

We will not be responsible for delay or failure to perform our obligations where the delay or failure results from circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government actions, internet or telecommunications failures, pandemics, war, civil disturbances, or other similar events.

23. Fraud Prevention

We reserve the right to investigate transactions that appear fraudulent, suspicious, unauthorized, or inconsistent with normal purchasing activity.

Where reasonably necessary and legally permitted, we may cancel suspicious transactions, restrict payment methods, restrict accounts, or take other appropriate action.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, technology, or applicable law.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of Combatog.com after an update constitutes acceptance of the revised Terms to the extent permitted by law.

25. Governing Law

These Terms are governed by the laws applicable in India.

Nothing in these Terms prevents a consumer from exercising any mandatory rights or remedies available under applicable consumer protection laws.

26. Dispute Resolution

If you have a concern regarding an order or service, we encourage you to contact us first so that we can attempt to resolve the matter promptly.

Customer Support:
Email: [SUPPORT EMAIL]
Phone: [CUSTOMER SUPPORT NUMBER]

Nothing in this section limits any statutory right a consumer may have to approach an appropriate consumer authority, commission, court, or other legally available forum.

27. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply.

28. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies specifically referenced on the Website, constitute the terms governing your use of Combatog.com and your purchases from us, subject to applicable law.

29. Contact Us

If you have questions about these Terms, please contact us:

Combatog
Website: Combatog.com
Email: suport@combatog.com
Address: Nilmatha Cantt Lucknow, U.P. 226002.

Last Updated: August 8, 2026